Tried to send a parcel on line. When finished I paid via credit card but was not advise...
GetHuman-scribehc's customer service issue with Hermes.com from December 2019
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The issue in GetHuman-scribehc's own words
Tried to send a parcel on line. When finished I paid via credit card but was not advised what to do next. I brought the item to a local Hermes shop but he said that he could not do anything for me by way of refund and suggested I pay him and seek to obtain the refund from Hermes directly. I paid £*.** on line via credit card and again to your Rep.*Can I have a refund please. ?*Tracking no. P*******
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