you told me by email that my parcel had been delivered last night and signed for at my...
GetHuman4088526's Missing Item issue with Hermes.com from December 2019
Help with my Hermes.com issue
The issue in GetHuman4088526's own words
you told me by email that my parcel had been delivered last night and signed for at my address at **.**pm. I was at home all evening and this did not happen. I had paid for next day delivery so it should have arrived, but it didn't. I want to know what has happened to my parcel.
GetHuman4088526 did not yet indicate what Hermes.com should do to make this right.
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How GetHuman4088526 fixed the problem
It arrived the day after it was supposed to. I think there had been an issue with a broken down van and so was unable to be delivered on the appointed day. I paid for next day delivery so would hope for a refund of that payment.
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