you told me by email that my parcel had been delivered last night and signed for at my...

GetHuman4088526's Missing Item issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman4088526's own words
you told me by email that my parcel had been delivered last night and signed for at my address at **.**pm. I was at home all evening and this did not happen. I had paid for next day delivery so it should have arrived, but it didn't. I want to know what has happened to my parcel.

GetHuman4088526 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4088526 fixed the problem
It arrived the day after it was supposed to. I think there had been an issue with a broken down van and so was unable to be delivered on the appointed day. I paid for next day delivery so would hope for a refund of that payment.
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Hermes.com

Missing Item issue
Reported by GetHuman4088526
Dec 13th, 2019 - 2 years ago
Fixed
GetHuman4088526 shared how to fix
Seen by 5 customers so far
Similar issue to 25303 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4088526 started working on this issue
Dec 13th, 2019 9:41am
GetHuman4088526 confirmed the issue is fixed. Hooray!
Dec 16th, 2019 10:24am