Received an email today from Hermes at **.** stating that my parcel from TK Maxx has be...

GetHuman-patgentr's customer service issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman-patgentr's own words
Received an email today from Hermes at **.** stating that my parcel from TK Maxx has been delivered and signed for.*We must off just missed him, if he arrived at all !!*Where is my parcel? No card left through the door, No signature shown on the delivered email.

GetHuman-patgentr did not yet indicate what Hermes.com should do to make this right.

How GetHuman-patgentr fixed the problem
Error fixed. Granddaughter received it, but went out and never left a message.
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Hermes.com

Customer service issue
Reported by GetHuman-patgentr
Dec 11th, 2019 - a year ago
Fixed
GetHuman-patgentr shared how to fix
Seen by 2 customers so far
Similar issue to 24608 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-patgentr started working on this issue
Dec 11th, 2019 3:36pm
GetHuman-patgentr confirmed the issue is fixed. Hooray!
Dec 11th, 2019 8:20pm

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