Item not picked up today it stated today on my label and when I ordered a collection an...

GetHuman4046118's Item Not Picked Up issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman4046118's own words
Item not picked up today it stated today on my label and when I ordered a collection and delivery service*Need to know if this will be collected today

GetHuman4046118 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4046118 fixed the problem
Had to take to the parcel drop off point on Friday, even though I paid the extra to have it collected and then had the added cost of fuel and time to drop off, my customer was not happy with the delay ****
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Hermes.com

Item Not Picked Up issue
Reported by GetHuman4046118
Dec 5th, 2019 - a year ago
Fixed
GetHuman4046118 shared how to fix
Seen by 2 customers so far
Similar issue to 21923 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4046118 started working on this issue
Dec 5th, 2019 4:12pm
GetHuman4046118 confirmed the issue is fixed. Hooray!
Dec 8th, 2019 5:09pm