Tracking no: *****************I received an email advising that my parcel had been deli...

GetHuman4041208's Missing Item issue with Hermes.com from December 2019

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Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman4041208's own words
Tracking no: *****************I received an email advising that my parcel had been delivered and left in my porch but when I returned home, my porch was locked and there was no sign of a parcel or delivery card. When I checked ‘track my order’ there was a photo of a parcel in a porch but it’s not my porch!! Please can you tell me the exact location of my parcel delivery?

GetHuman4041208 did not yet indicate what Hermes.com should do to make this right.

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Hermes.com

Missing Item issue
Reported by GetHuman4041208
Dec 4th, 2019 - a year ago
Not resolved
Seen by 20 customers so far
Similar issue to 21473 others
0 customers following this

Timeline

GetHuman4041208 started working on this issue
Dec 4th, 2019 7:00pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 5th, 2019 7:18pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 6th, 2019 6:57am
GetHuman4041208 indicated the issue is not fixed yet.
Dec 6th, 2019 11:24am
GetHuman4041208 indicated the issue is not fixed yet.
Dec 6th, 2019 11:27am
GetHuman4041208 indicated the issue is not fixed yet.
Dec 6th, 2019 11:29am
GetHuman4041208 indicated the issue is not fixed yet.
Dec 6th, 2019 11:30am
GetHuman4041208 indicated the issue is not fixed yet.
Dec 6th, 2019 11:31am
GetHuman4041208 indicated the issue is not fixed yet.
Dec 6th, 2019 11:31am
GetHuman4041208 indicated the issue is not fixed yet.
Dec 6th, 2019 1:05pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:13pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:14pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:14pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:14pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:14pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:15pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:15pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:15pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:15pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:15pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:15pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:15pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:15pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 7th, 2019 7:15pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 8th, 2019 12:01pm
GetHuman4041208 indicated the issue is not fixed yet.
Dec 29th, 2019 8:27am