No parcel been received but message says signed for?

GetHuman4041019's customer service issue with Hermes.com from December 2019

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The issue in GetHuman4041019's own words
The problem: No parcel been received but message says signed for?

GetHuman4041019 did not yet indicate what Hermes.com should do to make this right.

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How do I report a lost or missing item to Hermes.com?How do I track a Hermes parcel?What happens if I miss a Hermes delivery?What do I do if my item wasn't picked up by Hermes?How do I change the delivery address on my Hermes.com order?
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Still no answer from Hermes.com as to the signature and parcel they say has bee...I received a message from Hermes saying my parcel was delivered ******* and signe...I received a message to say my parcel was delivered and signed for but no one wa...it says my parcel has been received and signed for but i have not received itParcel not received but email received saying it has been delivered and signed fo...I received ed a message to say a parcel had been delivered Friday **th and signed...
FIX: I realised they were talking about a parcel I received a few days ago! The d...I have received a text message saying my parcel has been delivered and signed for...Received message and photos saying my parcel has been delivered , it's not come a...Received message to say my parcel had been signed for nobody was home an no card...Says the parcel was delivered and signed for but I still haven’t received it. It...
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Hermes.com

Customer service issue
Reported by GetHuman4041019
Dec 4th, 2019 - 2 years ago
I have an issue with Hermes.com too
Not resolved
Seen by 6 customers so far
Similar issue to 21458 others
0 customers following this

Timeline

GetHuman4041019 started working on this issue
Dec 4th, 2019 6:32pm
GetHuman4041019 indicated the issue is not fixed yet.
Dec 9th, 2019 8:35am
GetHuman4041019 indicated the issue is not fixed yet.
Dec 9th, 2019 8:36am
GetHuman4041019 indicated the issue is not fixed yet.
Dec 19th, 2019 12:17pm

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