I contacted Debenhams yesterday as my delivery address was incorrect. They amended this...

GetHuman-to_cool's Missing Item issue with Hermes.com from December 2019

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The issue in GetHuman-to_cool's own words
I contacted Debenhams yesterday as my delivery address was incorrect. They amended this and spoke to*Someone At Hermes today I received a text message stating the*Item has been delivered. However ur us been delivered to wrong house number I went to the house they are saying they did not receive the item however Hermes are saying the*Item was signed for. I am so fed up and the stress this company have caused me it’s unbelievable I will never ever use Hermes again I want my*Item ASAP it was a birthday present for my Mother

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Hermes.com

Missing Item issue
Reported by GetHuman-to_cool
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 21107 others
0 customers following this

Timeline

GetHuman-to_cool started working on this issue
Dec 3rd, 2019 8:09pm
GetHuman-to_cool indicated the issue is not fixed yet.
Dec 4th, 2019 7:34am
GetHuman-to_cool indicated the issue is not fixed yet.
Dec 6th, 2019 11:39pm
GetHuman-to_cool indicated the issue is not fixed yet.
Dec 8th, 2019 9:59am