So many delivery drivers arrive without the appropriate pen to sign for a parcel. It en...

GetHuman-irobsta's customer service issue with Hermes.com from December 2019

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The issue in GetHuman-irobsta's own words
So many delivery drivers arrive without the appropriate pen to sign for a parcel. It ends up with receiver signing with finger nail. On checking on internet there is no image that looks like my signature. All due to driver not having the appropriate piece of equipment. I do not dispute I have received the parcel but find your excellent service falls short by your he absence of this appropriate piece of equipment.

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Hermes.com

Customer service issue
Reported by GetHuman-irobsta
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 20604 others
0 customers following this

Timeline

GetHuman-irobsta started working on this issue
Dec 2nd, 2019 5:15pm
GetHuman-irobsta indicated the issue is not fixed yet.
Dec 2nd, 2019 9:26pm

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