My parcel has not been delivered it was collected ** days ago. It was addressed with a...

GetHuman-annskelt's customer service issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman-annskelt's own words
My parcel has not been delivered it was collected ** days ago. It was addressed with a Hermes label and was the correct weight.

GetHuman-annskelt did not yet indicate what Hermes.com should do to make this right.

How GetHuman-annskelt fixed the problem
I could not contact Hermes, by coincidence they delivered the parcel ** days after collection. The matter was resolved although I found it very frustrating not being able to contact them.
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Hermes.com

Customer service issue
Reported by GetHuman-annskelt
Dec 2nd, 2019 - 2 years ago
Fixed
GetHuman-annskelt shared how to fix
Seen by 15 customers so far
Similar issue to 20569 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-annskelt started working on this issue
Dec 2nd, 2019 4:44pm
GetHuman-annskelt indicated the issue is not fixed yet.
Dec 3rd, 2019 9:48pm
GetHuman-annskelt indicated the issue is not fixed yet.
Dec 3rd, 2019 9:49pm
GetHuman-annskelt confirmed the issue is fixed. Hooray!
Dec 5th, 2019 4:51pm
GetHuman-annskelt confirmed the issue is fixed. Hooray!
Jan 12th, 2020 4:13pm