I've tried to track my parcel and am getting confusing difrent messages. I've contacted...

GetHuman-shanemea's customer service issue with Hermes.com from November 2019

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The issue in GetHuman-shanemea's own words
I've tried to track my parcel and am getting confusing difrent messages. I've contacted the eBay retailer and they have it as delivered. I've used your tracker site and it says there is a problem with your delivery it will be with you as soon as possible. So then I've used your tracker through your phone line and it's saying it's been delivered but no location recorded.and to check the calling card. I have not received the parcel and I have had no calling card left. Please assist. The tracking number is **************** thanks in advance

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Hermes.com

Customer service issue
Reported by GetHuman-shanemea
Nov 19th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 17798 others
0 customers following this

Timeline

GetHuman-shanemea started working on this issue
Nov 19th, 2019 5:51pm

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