Hello,*The item I ordered from a retailer was not delivered. Hermes tried delivering it...

GetHuman-bibooot's Item Not Picked Up issue with Hermes.com from November 2019

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The issue in GetHuman-bibooot's own words
Hello,*The item I ordered from a retailer was not delivered. Hermes tried delivering it * times but unsuccessfully, due to the fact that my doorbell doesn't ring and I most definitely have not received a phone call or SMS that the delivery guy will be around my address shortly, so I can arrange someone to at least be on the door and pick it up if I am not present. Now the tracking information says that the it will be returned to the sender. Please help.

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Hermes.com

Item Not Picked Up issue
Reported by GetHuman-bibooot
Nov 15th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 630 others
0 customers following this

Timeline

GetHuman-bibooot started working on this issue
Nov 15th, 2019 3:35pm
GetHuman-bibooot indicated the issue is not fixed yet.
Nov 18th, 2019 10:08am

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