You have said that you couldn't deliver a package I was never out on the **-** of Novem...

GetHuman3930864's Track an Order issue with Hermes.com from November 2019

Help with my Hermes.com issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman3930864's own words
Get help with anonymous delivery ... You have said that you couldn't deliver a package I was never out on the **-** of November no cards were left,and I have a note on the door ,to put in storage unit.Ive had to wait in * days no body's been.*Tracking number ******************I have mental health problems this has caused me a lot of distress.*Many thanks Alan crowe*Could you tell me if you have any other deliverys pending please .
I've mental health problems it's causing me a lot of stress,
To no what parcels are coming and when,with the correct *Day and times.
Always had great delivery service,*Wish online tracking is totally rubbish and a very poor Gide that's why I rely on Hermes delivery dates.
If had been religious,I would have.
How GetHuman3930864 fixed the problem
It fixed itself,got delivered *.** on the**th of November,after tracking said they had tried twice which was wrong,had to stop in because of false tracking.
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Hermes.com

Hermes customer service
Track an Order issue
Reported by GetHuman3930864
Nov 13th, 2019 - 3 years ago
Fixed
GetHuman3930864 shared how to fix
Seen by 7 customers so far
Similar issue to 24951 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman3930864 started working on this issue
Nov 13th, 2019 3:40pm
GetHuman3930864 confirmed the issue is fixed. Hooray!
Nov 13th, 2019 7:55pm

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