I have been trying since yesterday morning to contact herme,I want my parcel delivering...

GetHuman-algybell's customer service issue with Hermes.com from November 2019

Help with my Hermes.com issue
The issue in GetHuman-algybell's own words
I have been trying since yesterday morning to contact herme,I want my parcel delivering to my address,only problem is your contact for me is missing my house number,now when you emailed me on the email was my full complete address.I called The Works last night who confermed you had been given the full address and I receive an item from herme every week,now my wife had seen the courier outside our house yesterday and drove off without getting out of the van after *mins,now again the * x emails you have sent me *day still has my house number no* missing.do you think you could possibly deliver it TODAY pls Regards Mr A.Bell

GetHuman-algybell did not yet indicate what Hermes.com should do to make this right.

How GetHuman-algybell fixed the problem
I contacted The Works,who updated the courior **mins before he got to me.*The **** I had to go through to find a contact number last night was Maddening,*hrs I was on the HERPES SITE,and when I found it at **.**hrs I wrote down number and rang today and Guess What,it was a robot and got no further,so rang the Works who msg'd courior who Delivered.
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Hermes.com

Customer service issue
Reported by GetHuman-algybell
Nov 13th, 2019 - a year ago
Fixed
GetHuman-algybell shared how to fix
Seen by 7 customers so far
Similar issue to 24890 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-algybell started working on this issue
Nov 13th, 2019 10:25am
GetHuman-algybell shared this issue with friends on Facebook
Nov 13th, 2019 10:31am
GetHuman-algybell shared this issue with friends on Facebook
Nov 13th, 2019 10:31am
GetHuman-algybell confirmed the issue is fixed. Hooray!
Nov 13th, 2019 5:29pm

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