Item No ****************Delivered to a No ** somewhere, (I have photo) but not this No...

GetHuman-malcomsb's customer service issue with Hermes.com from November 2019

Help with my Hermes.com issue
The issue in GetHuman-malcomsb's own words
Item No ****************Delivered to a No ** somewhere, (I have photo) but not this No*** Please send courior back out to collect and deliver to correct address. ** Grange Rd West Huntspill Somerset TA* *SB. The Courior ,Elizibeth, CANNOT have checked postcode or GPS location. I need this parcel TODAY, I was told it was delivered at *'**PM I, and a neighbour were outside the above address at that time. Please rectify immediatly.

GetHuman-malcomsb did not yet indicate what Hermes.com should do to make this right.

How GetHuman-malcomsb fixed the problem
I live in a Road, there is an Avenue of the same name in the next village, I checked there and that is where the parcel had been delivered, the parcel was correctly addressed so, apart from getting the wrong village, the wrong road and the wrong postcode, everything was fine NOT. I have advised my senders that I will Not be buying from them If they continue to use Hermes. This Is not my *st problem with Hermes, Previously they have left a parcel in a neighbours open garage * doors away, the note said left next door, it was * days before my neighbour noticed the parcel and gave it to me. I shall NEVER use Hermes again.
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Hermes.com

Customer service issue
Reported by GetHuman-malcomsb
Nov 6th, 2019 - a year ago
Fixed
GetHuman-malcomsb shared how to fix
Seen by 10 customers so far
Similar issue to 29775 others
0 customers following this
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Timeline

GetHuman-malcomsb started working on this issue
Nov 6th, 2019 3:31pm
GetHuman-malcomsb shared this issue with friends on Facebook
Nov 6th, 2019 3:35pm
GetHuman-malcomsb indicated the issue is not fixed yet.
Nov 6th, 2019 9:16pm
GetHuman-malcomsb indicated the issue is not fixed yet.
Nov 7th, 2019 6:12pm
GetHuman-malcomsb confirmed the issue is fixed. Hooray!
Nov 8th, 2019 12:03pm

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