I purchased an item on e-bay which gave me a list of shops to have the item delivered t...

GetHuman3881302's Missing Item issue with Hermes.com from November 2019

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The issue in GetHuman3881302's own words
I purchased an item on e-bay which gave me a list of shops to have the item delivered to. On thursday **st it should of been delivered but due to the shop saying they would not take the package and for me to contact them which i did and spoke to a lady i was informed that they would now deliver to premier on rake lane on Saturday *nd. The lady in question took my e-mail and explained i would receive confirmation of this. i never received any confirmation, i went to the shop anyway were the item was suppose to be delivered to but was not there i have tried numerous times to contact yourselves and have been unable to get any further than putting in my tracking number which now wont allow me to do i would be grateful for someone to contact me as soon as possible so i can have the item collected

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Hermes.com

Missing Item issue
Reported by GetHuman3881302
Nov 4th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 29391 others
0 customers following this

Timeline

GetHuman3881302 started working on this issue
Nov 4th, 2019 4:02pm
GetHuman3881302 indicated the issue is not fixed yet.
Nov 4th, 2019 8:14pm
GetHuman3881302 indicated the issue is not fixed yet.
Nov 4th, 2019 8:17pm

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