PLT Order *: ***-*******-********Tracking No.******************My order was placed on...

GetHuman3859217's Track an Order issue with Hermes.com from October 2019

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Username, Password, Email address on the account, Name on the account, and Address on the account
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Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman3859217's own words
PLT Order *: ***-*******-********Tracking No.******************My order was placed on ******** an next day delivery which was confirmed for delivery on ******** by PTL.**Tracking Via your Hermes Tracking Number: **************** delivery also confirmed for ********. I waited in all day yesterday for delivery. My parcel did not arrive. Now when I track with Hermes, there is no delivery time specified. I need this parcel for today. However I am at work today and cannot wait home to receive this parcel, this is the reason I ordered on ******** for next day delivery on ********. **When will my goods arrive? As I am not home all day, please ensure the parcel is delivered even if I am not in – on this occasion only, if my parcel won’t fit through the letterbox can it please be left in the blue paper and cardboard bin and put a not through the door to state where it is left.**This is all the information I am given when I tracked with Hermes this morning:**IN TRANSIT*SHIPPING ACTIVITY:*OCT *****:** AM*On its way to the courier*OCT *****:** PM*At the customers local depot*OCT *****:** PM*At the customers local depot*OCT *****:** PM*Delay, please allow ** hours*OCT *****:** AM*At the customers local depot*OCT *****:** AM*At the national sorting hub*OCT *****:** PM*Order placed*Please follow the link below to see tracking status of your order:*Carrier:*Hermes*Tracking Number:*******************I NEED confirmation of when it will arrive.

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Hermes.com

Track an Order issue
Reported by GetHuman3859217
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 28610 others
0 customers following this

Timeline

GetHuman3859217 started working on this issue
Oct 31st, 2019 11:02am

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