I was told by the seller that my parcel was delivered and i didn't received anything. I...

GetHuman3808267's customer service issue with Hermes.com from October 2019

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The issue in GetHuman3808267's own words
I was told by the seller that my parcel was delivered and i didn't received anything. I've asked post Office and neighborouhs and nothing. I"v* tried to contact Hermes for several as i was told my parcel was with them and i couldn't. I don't the parcel ir the money i spend and its very difficult to contact Hermes. I am very, very disappointed. They said they attempt to delivery it and because nobody was here they kept it in their place and i just can't talk with them and i've tried more than ** Times. Can you help me? Thanks*Josefina

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Hermes.com

Customer service issue
Reported by GetHuman3808267
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 28600 others
0 customers following this

Timeline

GetHuman3808267 started working on this issue
Oct 31st, 2019 10:24am