I received a card through my letter box on Saturday there was no knock on the door I ha...

GetHuman-kittyjoo's Missing Item issue with Hermes.com from October 2019

Help with my Hermes.com issue
First: share to improve GetHuman-kittyjoo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kittyjoo may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman-kittyjoo's own words
I received a card through my letter box on Saturday there was no knock on the door I have * dogs and they never miss the door !!! It was ticked left in porch but there was nothing there I have no tracking number but I an outstanding a lot of things I've ordered from different places and I dont know who will be delivering them. All I have is the * digit number on the card. I have tried to ring Hermes on the number I keep getting to use the *oo******* but says it's not working number dont exist. I've done live chat too but no reply. So no I haven't resolved this issue and I do still need help please. I'd like to know why a card was put through my letter box without knocking and where is my parcel that you have said you left in my porch please???

GetHuman-kittyjoo did not yet indicate what Hermes.com should do to make this right.

I have an issue with Hermes.com too
How GetHuman-kittyjoo fixed the problem

We are waiting for GetHuman-kittyjoo to fix the problem and share the solution with the rest of us customers.

Please help with my Hermes.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.
How do I report a lost or missing item to Hermes.com?How do I track a Hermes parcel?What happens if I miss a Hermes delivery?What do I do if my item wasn't picked up by Hermes?How do I change the delivery address on my Hermes.com order?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
my door was not knocked, no slip put through the door and was emailed saying it w...The delivery person pushed the item through the door instead of knocking and it h...item says it was delivered through letter box it wasn't no card through door eitherI had a card put through my letter box on saturday saying item left in porch but...I missed a delivery on Saturday ** August and a card was posted through my letter...Hermes left a "Sorry I missed you" card in our door (not even through the letter...Courier posted card through door we didn't hear him knock and we are right by the...Missed delivery on Friday, card put through door to say will be delivered on Satu...Delivery Saturday card put through the door with nothing written on it *********T...A blank hermes 'Sorry I missed you' card has been posted through my letter box. H...
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Missing Item issue
Reported by GetHuman-kittyjoo
Oct 29th, 2019 - 2 years ago
I have an issue with Hermes.com too
Not resolved
Seen by 2 customers so far
Similar issue to 28339 others
0 customers following this

Timeline

GetHuman-kittyjoo started working on this issue
Oct 29th, 2019 5:56pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers