i am trying to return a parcel back to ARKET. *but somehow the page wouldn't respond af...

GetHuman-eugeneta's customer service issue with Hermes.com from October 2019

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The issue in GetHuman-eugeneta's own words
i am trying to return a parcel back to ARKET. *but somehow the page wouldn't respond after i choose the date of pick up. (i tried different dates already)*i tried on my computer and on my cellphone.. somehow the page is not responding. * when i press "book it now" button, a big giant box in red appears with complex codes...*The first line says "request failed with status code ***"**maybe it is because i am out of UK currently?*i really need to return my order!!!****My name is Chohee(first) Tak(last)*My order number is **********I am sending a parcel back to ARKET.**my email is *****@***.com**Parcel pick up add is -----*line**. *** London Road *line**. Yellow self storage*line**. GZ********KR*line** High Wycimbe*line** Buckinghamshire *postal code- HP** *LJ*daytime phone * *** **** ******I would like to book a date on Thursday ** Oct.**I am leaving my information here hoping to get some help from Hermes....**Thanks in advance!!

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Customer service issue
Reported by GetHuman-eugeneta
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 28118 others
0 customers following this

Timeline

GetHuman-eugeneta started working on this issue
Oct 28th, 2019 3:28pm
GetHuman-eugeneta indicated the issue is not fixed yet.
Oct 28th, 2019 11:14pm