Your courier has tried to deliver my parcel for the second time today I received an ema...

GetHuman3832157's Missed Delivery issue with Hermes.com from October 2019

Help with my Hermes.com issue
First: share to improve GetHuman3832157's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3832157 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman3832157's own words
Your courier has tried to deliver my parcel for the second time today I received an email at **.** telling me my parcel would be delivered between **.** and **.** I was home by **.** however he had called according to the tracking system at **.** which is absolute rubbish as I was in at that time and I have CCTV all round my premises the card has no information on it at all apart from the date and *nd attempt which tells me nothing a note on the front door clearly states to leave box parcels at number ** this parcel doesn't need signing for so why keep attempting to send out of time emails or the courier could leave his phone number on the calling card I could have give him a call and arranged to meet him to collect my parcel*Is there any chance I could pick up my parcel direct from the Morley depot?

GetHuman3832157 did not yet indicate what Hermes.com should do to make this right.

I have an issue with Hermes.com too
How GetHuman3832157 fixed the problem

We are waiting for GetHuman3832157 to fix the problem and share the solution with the rest of us customers.

Please help with my Hermes.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.
How do I report a lost or missing item to Hermes.com?How do I track a Hermes parcel?What happens if I miss a Hermes delivery?What do I do if my item wasn't picked up by Hermes?How do I change the delivery address on my Hermes.com order?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
BARCODE: *****************Your Hermes courier has tried to deliver my parcel to...the courier tried to deliver my parcel today but I wasn't inI NEED TO CONTACT THE COURIER WHO TRIED TO DELIVER MY PARCEL TODAY*****************My parcel was with your Hermes courier to he delivered between * and * today no s...I received an email saying my parcel was with the courier and would be delivered...It’s said the parcel is delivered and it is not here this is the second time this...I was at work when courier tried to deliver parcelA parcel has been delivered by a courier from your firm. On the tracking informat...Was at work when courier tried to deliver parcel
FIX: Managed to change address to neighbours house. Cant remember how i done it though.Courier has delivered my parcel to the wrong address
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Missed Delivery issue
Reported by GetHuman3832157
Oct 26th, 2019 - 2 years ago
I have an issue with Hermes.com too
Not resolved
Seen by 2 customers so far
Similar issue to 27839 others
0 customers following this

Timeline

GetHuman3832157 started working on this issue
Oct 26th, 2019 10:12am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies