I ordered a parcel on Monday for next day delivery, however, it never arrived on Tuesda...

GetHuman3855220's Missed Delivery issue with Hermes.com from October 2019

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The issue in GetHuman3855220's own words
I ordered a parcel on Monday for next day delivery, however, it never arrived on Tuesday due to a road closure (statement on the tracking site). Unfortunately, we are now away in Leeds with my family for * nights so will not be back until Sunday. The parcel was attempted to be delivered today but as we had already left it was unsuccessful. The email claims that they will try again on the next working day and once more after that however this will continue to be unsuccessful as we are away until Sunday. I live in a block of flats so I don’t really know any of my neighbours to leave it with them. Please can you give me some idea of how to solve this issue? This was not meant to be such an issue for me as like I say I ordered this next day delivery meaning that it should have been with me on Tuesday but it wasn’t.

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Hermes.com

Missed Delivery issue
Reported by GetHuman3855220
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 28534 others
0 customers following this

Timeline

GetHuman3855220 started working on this issue
Oct 30th, 2019 5:38pm
GetHuman3855220 indicated the issue is not fixed yet.
Oct 31st, 2019 8:22pm