I have been waiting since the *th of October to have a package uplifted . I haven't had...

GetHuman3790043's Item Not Picked Up issue with Hermes.com from October 2019

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The issue in GetHuman3790043's own words
I have been waiting since the *th of October to have a package uplifted . I haven't had anyone come round to get it. I had a wonderful time trying to contact someone the other day, and eventually sent an email. **I received a reply to the email saying that they agreed that according to their tracking information it still had to be picked up and could I forward them the tracking information and they could proceed. **I told them in no uncertain terms that they should get the package uplifted or refund my money, as they don't need any information from me if the address and tracking info is showing up at their end. **Hermes is terribly slow at uplifting and delivering stuff, and TBH,, I might start using a better courier firm, even though it is more inconvenient.**I am still waiting for a reply or any action from yesterday.**Don't bother emailing me unless you have a solution like a refund or getting someone to uplift my package, as I am sick of being treated like this by different companies.

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Hermes.com

Item Not Picked Up issue
Reported by GetHuman3790043
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 26649 others
0 customers following this

Timeline

GetHuman3790043 started working on this issue
Oct 18th, 2019 6:57pm