Because you do not communicate my parcel which I had collected from my address b** *rn...

Because you do not communicate my parcel which I had collected from my address b** *rn going to b** *as is now on its way to stoke to an unknown address?????? been weeks now getting frustrated, tried calling saying its the wrong tracking ref when its clearly not, tried to divert to the correct address and your online service is not working just bounces back getting know where fast and driving me insane. to make it worse the address the recipient has been waiting on it and been in all along and its the correct address.**ref is **************** its quite simple it needs to be delivered to *glamlash** bell chambers*** lower gungate*tamworth*b** *as **its on its way to the following address which is unknown and never heard of it? **** rogers lane*stoke*sl* *le*???????? address is not mine and not where the parcel was collected from it was collected from Gemma spencer*** rubery farm grove *rubery *b** *rn **weeks ago as well I am not paying again this is a joke you are going to lose my parcel. I also provided a contact number which hasn't even been used just ignored. ************I want this sorted asap should not be this difficult wont be using you again at this rate.