Because you do not communicate my parcel which I had collected from my address b** *rn...

GetHuman3787564's customer service issue with Hermes.com from October 2019

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The issue in GetHuman3787564's own words
Because you do not communicate my parcel which I had collected from my address b** *rn going to b** *as is now on its way to stoke to an unknown address?????? been weeks now getting frustrated, tried calling saying its the wrong tracking ref when its clearly not, tried to divert to the correct address and your online service is not working just bounces back getting know where fast and driving me insane. to make it worse the address the recipient has been waiting on it and been in all along and its the correct address.**ref is **************** its quite simple it needs to be delivered to *glamlash** bell chambers*** lower gungate*tamworth*b** *as **its on its way to the following address which is unknown and never heard of it? **** rogers lane*stoke*sl* *le*???????? address is not mine and not where the parcel was collected from it was collected from Gemma spencer*** rubery farm grove *rubery *b** *rn **weeks ago as well I am not paying again this is a joke you are going to lose my parcel. I also provided a contact number which hasn't even been used just ignored. ************I want this sorted asap should not be this difficult wont be using you again at this rate.

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Hermes.com

Customer service issue
Reported by GetHuman3787564
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 26510 others
0 customers following this

Timeline

GetHuman3787564 started working on this issue
Oct 18th, 2019 12:04pm
GetHuman3787564 indicated the issue is not fixed yet.
Oct 19th, 2019 12:14pm
GetHuman3787564 indicated the issue is not fixed yet.
Oct 24th, 2019 12:18pm
GetHuman3787564 indicated the issue is not fixed yet.
Oct 24th, 2019 12:18pm