My parcel was originally due to arrive on the **th of Oct which I have booked of I had...

GetHuman3783581's Missed Delivery issue with Hermes.com from October 2019

Help with my Hermes.com issue
The issue in GetHuman3783581's own words
My parcel was originally due to arrive on the **th of Oct which I have booked of I had received an email saying my parcel had been dispatched but thought nothing of it thinking it was still due to come on the **th but returning home from work yesterday I found a calling card from Hermes saying they had missed me and would call back today Thursday **th I left a note outside with my contact number and * other flats were parcel could be left and my work address and what time i would be home after getting home no sign of parcel or card through door there were no contact details or anything for the driver only first attempt ticked and second attempt thurs i only have tomorrow left for delivery before it gets sent back to sender you need to contact driver first thing for him to contact me at work on my mobile to sought it out ***********

GetHuman3783581 did not yet indicate what Hermes.com should do to make this right.

How GetHuman3783581 fixed the problem
After receiving a calling card about a parcel I left a note outside near intercom with other flats numbers were parcel could be left and my mobile number as I was working. I did start to wonder if the card had been delivered to the right address as my parcel was on* due a wn* later. Anyway two days later after trying to contact Hermes the courier rang me to confirm that the parcel was for me and it was delivered later on if only the courier had left her contact details on the calling card it would have been a lot less stressful and simple, but we all know nothing in this life is straightforward and easy
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Hermes.com

Missed Delivery issue
Reported by GetHuman3783581
Oct 17th, 2019 - 2 years ago
Fixed
GetHuman3783581 shared how to fix
Seen by 5 customers so far
Similar issue to 26382 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman3783581 started working on this issue
Oct 17th, 2019 6:01pm
GetHuman3783581 indicated the issue is not fixed yet.
Oct 18th, 2019 8:40am
GetHuman3783581 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 7:50pm

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