My order was due to be delivered on Sunday **th of October, I diverted it as it was bei...

GetHuman3774897's customer service issue with Hermes.com from October 2019

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The issue in GetHuman3774897's own words
My order was due to be delivered on Sunday **th of October, I diverted it as it was being delivered to company office that is closed on the weekends. *The parcel has been rescheduled to be delivered on Monday between **pm-*pm but was delayed at **.**pm. It was then rescheduled for Tuesday between **pm-*pm and was again delayed at **.** and said it would be delivered today. *There's no update to say it is with a courier and a blue slip has been put through the office door (Our intercom did not ring and we have checked the cctv and the delivery driver put the slip straight through without attempting to press the intercom. I called the support number and entered The code on the slip ******** but it said it was for delivery in December? and no futher information is on the slip.

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Hermes.com

Customer service issue
Reported by GetHuman3774897
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 26028 others
0 customers following this

Timeline

GetHuman3774897 started working on this issue
Oct 16th, 2019 12:20pm
GetHuman3774897 indicated the issue is not fixed yet.
Oct 16th, 2019 12:21pm
GetHuman3774897 indicated the issue is not fixed yet.
Oct 16th, 2019 12:21pm
GetHuman3774897 indicated the issue is not fixed yet.
Oct 17th, 2019 7:59am