Good evening.* *I received a message from Hermes this morning, timed @ *:**am* stating...

GetHuman3774180's Missing Item issue with Hermes.com from October 2019

Help with my Hermes.com issue
First: share to improve GetHuman3774180's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3774180 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman3774180's own words
Good evening.* *I received a message from Hermes this morning, timed @ *:**am* stating that my order * SD************** would be delivered today between *am and *pm. The package has not been received and I know that I haven’t missed a call as I’ve spent the whole day at home waiting, in anticipation. Using the Hermes parcel tracking link and following the instruction to contact the product supplier when querying the status of a delivery, I am requesting information relating to the non-appearance of my order. Many thanks.* *Barry Holt.*As can be seen, a supposed attempt to deliver was made at **:**hrs. Your agent has not attended my personal home and stated delivery address. I would assume that a ‘missed delivery’ message card should be mailed if no reply was achieved. We have received no such message card. The property as below, is immediately neighbouring the ‘BUPA’ Dentists Practice. Please ensure the agent has access to this additional information.**, Orchard Lane,*Cossin’s Cottage,*Crewkerne,*Somerset.*TA** *AF.

GetHuman3774180 did not yet indicate what Hermes.com should do to make this right.

How GetHuman3774180 fixed the problem

We are waiting for GetHuman3774180 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Missing Item issue
Reported by GetHuman3774180
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 25964 others
0 customers following this

Timeline

GetHuman3774180 started working on this issue
Oct 16th, 2019 8:11am

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians