I received a delivery receipt yesterday,receipt number ********,your courier ticked all...

GetHuman-kazziean's Missing Item issue with Hermes.com from October 2019

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The issue in GetHuman-kazziean's own words
I received a delivery receipt yesterday,receipt number ********,your courier ticked all three boxes saying *st attempt *nd attempt and final attempt,I was at home all day and my door buzzer did not buzz at all yesterday as I live in a block of flats with an intercom system. I was not expecting this parcel until the **st but your courier has ticked the box that my parcel was left in my porch which is impossible as I don’t have a porch as I stated I live in a block of flats and there are no porches on any of our flats so I don’t know where your courier left my parcel and I have no clue as to where my parcel is now I have sent an email to the company that I purchased my package from with the same details and am awaiting a response as to where your courier left my parcel I can only assume it was left outside my door which is publicly accessible as I am the first flat on the ground floor anyone could have picked up my parcel and I am now without my parcel and the money I paid for it unless your courier left my parcel in a different place because they certainly didn’t leave it in my porch that I do not have!!!

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Hermes.com

Missing Item issue
Reported by GetHuman-kazziean
Oct 15th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 25830 others
0 customers following this

Timeline

GetHuman-kazziean started working on this issue
Oct 15th, 2019 10:28am
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 15th, 2019 10:31am
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 15th, 2019 10:31am
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 15th, 2019 10:31am
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 15th, 2019 10:32am
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 15th, 2019 10:32am
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 15th, 2019 10:32am
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 15th, 2019 4:37pm
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 15th, 2019 7:39pm
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 15th, 2019 8:08pm
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 16th, 2019 10:02am
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 16th, 2019 11:19am
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 16th, 2019 11:19am
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 16th, 2019 11:19am
GetHuman-kazziean indicated the issue is not fixed yet.
Oct 18th, 2019 1:08pm