Gethuman is useless. Dear Non-Human I have replied to your emails using this address on a number of occasions because there is actually no way of contacting a real live human being on your site So here we go again: Hermes has not got back to me. They are worse than useless and you are not much better because your site offers me solutions which are patronising in the extreme. I am ** years old, still running a successful company and I know how to write a letter, so there is no need for you to give me a step-by-step breakdown on how to do it Please do not contact me again unless you have relevant information Kind regards

GetHuman-kenhawke's customer service issue with Hermes.com from October 2019

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The issue in GetHuman-kenhawke's own words
You have an irritating site which offers solutions which cannot be fulfilled. This is because your system is unable to identify the problem of truly understanding the shortcomings of a system which has no intelligent human interaction. In fact this is precisely why an answer cannot be elicited from Hermes itself

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Hermes.com

Customer service issue
Reported by GetHuman-kenhawke
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 25798 others
0 customers following this

Timeline

GetHuman-kenhawke started working on this issue
Oct 15th, 2019 8:36am
GetHuman-kenhawke indicated the issue is not fixed yet.
Oct 16th, 2019 8:46am
GetHuman-kenhawke indicated the issue is not fixed yet.
Oct 16th, 2019 8:51am

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