I live in a block of flats buzzer went off *ring normally rings till someone answers th...

GetHuman-anneholm's Missing Item issue with Hermes.com from October 2019

Help with my Hermes.com issue
The issue in GetHuman-anneholm's own words
I live in a block of flats buzzer went off *ring normally rings till someone answers then I received a e-mail telling me my parcel been delivered with a photo it was down *flights of stairs on the main road and no parcel there when I got there so what am I supposed to do about my goods

GetHuman-anneholm did not yet indicate what Hermes.com should do to make this right.

How GetHuman-anneholm fixed the problem
I don’t think I will be ordering anything from someone who uses Hermes as their courier it is not worth the hassle.I toyed to ring Hermes serveral times the last call being at*.** am this morning wasted most of the afternoon and evening try to get through luckily next door picked it up but didn’t give it to me until this morning. Not sure Hermes would have been capeable of shorting it out as the driver left a photo showing it delivered.
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Missing Item issue
Reported by GetHuman-anneholm
Oct 4th, 2019 - a year ago
GetHuman-anneholm shared how to fix
Seen by 44 customers so far
Similar issue to 23812 others
0 customers following this
Items needed
Email address on the account
Name on the account
Address on the account


GetHuman-anneholm started working on this issue
Oct 4th, 2019 3:31pm
GetHuman-anneholm indicated the issue is not fixed yet.
Oct 4th, 2019 10:44pm
GetHuman-anneholm confirmed the issue is fixed. Hooray!
Oct 5th, 2019 4:54pm

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