barcode **************** **Your Driver has still not collected my parcel to Damart. I...

GetHuman-hildacha's customer service issue with Hermes.com from August 2019

Help with my Hermes.com issue
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The issue in GetHuman-hildacha's own words
barcode **************** **Your Driver has still not collected my parcel to Damart. I have waited in each day for him to collect but to no avail. He has NOT tried to pick the parcel up because I have been in at all times plus we have a manager’s office open ** hours per day * days a week.**We have the same problem when he is delivering parcels to this building, he says he has tried but we know he has not because there is always someone here.**Please can you collect the parcel as soon as possible, this is very annoying.**Please see below for other information your may require**Hilda Chatterjee * phone ***** ****** * mob *************** Kingsley Court*Windsor Way*Aldershot*GU** *HZ**My email to you *th Aug *your responce email *Reference: ******-*******Subject: Uncollected Parcel said you would respond within **hrs still not heard from you **th Aug **Please phone me ************Mobile ************If you require more info

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Hermes.com

Customer service issue
Reported by GetHuman-hildacha
Aug 13th, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 18400 others
0 customers following this

Timeline

GetHuman-hildacha started working on this issue
Aug 13th, 2019 9:24am
GetHuman-hildacha indicated the issue is not fixed yet.
Aug 13th, 2019 4:15pm
GetHuman-hildacha shared this issue with friends on Facebook
Aug 13th, 2019 4:15pm
GetHuman-hildacha confirmed the issue is fixed. Hooray!
Aug 13th, 2019 4:16pm
GetHuman-hildacha indicated the issue is not fixed yet.
Aug 13th, 2019 4:17pm

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