I am expecting delivery of parcel No.******************My name is Dave Williams*On the...

GetHuman3371796's customer service issue with Hermes.com from August 2019

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The issue in GetHuman3371796's own words
I am expecting delivery of parcel No.******************My name is Dave Williams*On the tracking it say to contact you as there is a query on the delivery address.*I asked for the parcel to be delivered to The Hermes Parcel shop,*c*o The Co-op,*Grange Avenue*TELFORD,*TF* *ET**I asked for it to be delivered there as i am normally out when the courier arrives.**My address if you need it is,*** Randlay Fields, *Randlay,*TELFORD*Shropshire,*TF* *AE**Can you please advise what the problem is with my parcel and can you solve the problem with what the information I have given you.*Could you also arrange for an e-mail or text to be sent to me when it is delivered.*My e-mail address is *****@***.com*My Mobile No. is ***** *******If you want to deliver the parcel to my house that is ok but i am only there in the evenings.*Can you please update me with what you have been able to do.*Thanks*Dave Williams

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Hermes.com

Customer service issue
Reported by GetHuman3371796
Aug 5th, 2019 - a year ago
Not resolved
Seen by 27 customers so far
Similar issue to 17584 others
0 customers following this

Timeline

GetHuman3371796 started working on this issue
Aug 5th, 2019 3:48pm
GetHuman3371796 indicated the issue is not fixed yet.
Aug 7th, 2019 4:24pm

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