A lady purtaining to be from Hermes has endeavoured to contact me via my partner’s mobi...

GetHuman3362206's customer service issue with Hermes.com from August 2019

Help with my Hermes.com issue
First: share to improve GetHuman3362206's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3362206's own words
A lady purtaining to be from Hermes has endeavoured to contact me via my partner’s mobile phone. The lady stated that I had a parcel to be collected - I don’t have a parcel to be collected nor do I have a Next account as the lady stated. I contacted the lady myself and upon requesting where she was calling from, the telephone cut off, I then called her again and upon requesting where she was calling from she replied by stating “what do you mean” eventually she stated that Hermes had given her my details. Although she wanted me to co firm my address. She had the incorrect telephone number, wished to confirm my address for a return parcel from a company that I don’t hold an account for! In the age of identity theft I found this issue to be of concern. Please look into this issue, I can provide the callers mobile telephone number. Thank you, Marie Williams, * Maes Alaw, Llanfachraeth, Anglesey, LL** *UG.

GetHuman3362206 did not yet indicate what Hermes.com should do to make this right.

How GetHuman3362206 fixed the problem

We are waiting for GetHuman3362206 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3362206
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 17436 others
0 customers following this
Items needed
Email address on the account
Name on the account
Address on the account


GetHuman3362206 started working on this issue
Aug 3rd, 2019 2:27pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians