My tracking number is ***************, my name is Angela Phipps Crossley and I live at...

GetHuman3354393's Missing Item issue with Hermes.com from August 2019

Help with my Hermes.com issue
The issue in GetHuman3354393's own words
My tracking number is ***************, my name is Angela Phipps Crossley and I live at * Feoffee cottages, WalkHurst Road in Benenden, I received email telling me my parcel was delivered last night at **.** hours and that it was signed for. Firstly I did not receive a parcel, no one rang my doorbell and no I did not sign for it, and the signature tracking showed no signature sign in at all. So where is my parcel? This is an appalling service with a terrible track record, I will also be contacting kaleidoscope today to tell them I have not received this parcel. Someone is lying and it must be the delivery driver so maybe you should find out who he is and ask him to come and visit me and tell me where he put the parcel . I would appreciate a prompt reply please with an exclamation

GetHuman3354393 did not yet indicate what Hermes.com should do to make this right.

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Hermes.com

Missing Item issue
Reported by GetHuman3354393
Aug 2nd, 2019 - 3 years ago
Fixed
Seen by 77 customers so far
Similar issue to 17254 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman3354393 started working on this issue
Aug 2nd, 2019 6:48am
GetHuman3354393 confirmed the issue is fixed. Hooray!
Aug 3rd, 2019 8:25am
GetHuman3354393 confirmed the issue is fixed. Hooray!
Aug 3rd, 2019 8:31am
GetHuman3354393 confirmed the issue is fixed. Hooray!
Aug 3rd, 2019 8:31am
GetHuman3354393 confirmed the issue is fixed. Hooray!
Aug 3rd, 2019 9:59pm

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