You sent me an Email to tell me the parcel I was waiting for had been delivered and sig...
GetHuman-anncoxy's customer service issue with Hermes.com from July 2019
Help with my Hermes.com issue
First: share to improve GetHuman-anncoxy's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-anncoxy may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman-anncoxy's own words
You sent me an Email to tell me the parcel I was waiting for had been delivered and signed for to household no that did not happen you sent me * text on the * July one to saypsrcelbwould be there between *-* then another to say delay but that text said an earlier not later time so just waited for it and when I had to go out for a bit I put note on front entrance to deliver to my Neibour at **. We’ll never recieved parcel gave up when it got late. Thought my parcel would arrive next day but when looking through new EMail next morning saw Hermes text saying successfully delivered this is second time you have done this to me A few weeks ago same thing I eventually after * weeks proved to you you put my parcel in wrong door not my front door. So can you please sort this find my parcel and deliver it to me ASAP I am so Angry I have to go through this again I need the dress in that parcel for an event in * weeks Ann Cox Parcel Ref no *********. ************ To ** Ethel Rankin Court Landridge Road SW * *JH parcel from Debenhams
GetHuman-anncoxy did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-anncoxy fixed the problem
We are waiting for GetHuman-anncoxy to fix the problem and share the solution with the rest of us customers.
Please help with my Hermes.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.