You sent me an Email to tell me the parcel I was waiting for had been delivered and sig...

GetHuman-anncoxy's customer service issue with Hermes.com from July 2019

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The issue in GetHuman-anncoxy's own words
You sent me an Email to tell me the parcel I was waiting for had been delivered and signed for to household no that did not happen you sent me * text on the * July one to saypsrcelbwould be there between *-* then another to say delay but that text said an earlier not later time so just waited for it and when I had to go out for a bit I put note on front entrance to deliver to my Neibour at **. We’ll never recieved parcel gave up when it got late. Thought my parcel would arrive next day but when looking through new EMail next morning saw Hermes text saying successfully delivered this is second time you have done this to me A few weeks ago same thing I eventually after * weeks proved to you you put my parcel in wrong door not my front door. So can you please sort this find my parcel and deliver it to me ASAP I am so Angry I have to go through this again I need the dress in that parcel for an event in * weeks Ann Cox Parcel Ref no *********. ************ To ** Ethel Rankin Court Landridge Road SW * *JH parcel from Debenhams

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Hermes.com

Customer service issue
Reported by GetHuman-anncoxy
Jul 7th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 14282 others
0 customers following this

Timeline

GetHuman-anncoxy started working on this issue
Jul 7th, 2019 6:16pm
GetHuman-anncoxy indicated the issue is not fixed yet.
Jul 7th, 2019 10:39pm
GetHuman-anncoxy indicated the issue is not fixed yet.
Jul 7th, 2019 10:42pm
GetHuman-anncoxy indicated the issue is not fixed yet.
Apr 7th, 2020 1:49pm

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