Not happy with this perticular service

GetHuman3064083's Missed Delivery issue with Hermes.com from June 2019

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The issue in GetHuman3064083's own words
I'm trying to find out why my parcel has been delayed at your depot. ... Can you tell me when my item will be delivered ( barcode ****************) you got it on the ****** it was on it way to the local depot on the ****** the same day I had a tracking message to say the parcel has been delayed and would be on the move in the next **hrs, there has been no updates since then its now the ******* will my parcel arrive tomorrow. Yours faithfully Mre Liz Fifield, ** Polkes Field, Stoke st Gregory, TA* *EX. This is not a missed delivery as stated.
I wanted this item for a birthday present today ( ******* ) still not out for delivery.
I would like the parcel delivered asap.
I have tried phoning to no avail, couldn't speak to anyone in person.
How GetHuman3064083 fixed the problem

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Hermes.com

Missed Delivery issue
Reported by GetHuman3064083
Jun 10th, 2019 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 12061 others
0 customers following this

Timeline

GetHuman3064083 started working on this issue
Jun 10th, 2019 5:55pm
GetHuman3064083 indicated the issue is not fixed yet.
Jun 11th, 2019 10:01am
GetHuman3064083 indicated the issue is not fixed yet.
Jun 11th, 2019 10:01am
GetHuman3064083 indicated the issue is not fixed yet.
Jun 11th, 2019 12:08pm
GetHuman3064083 indicated the issue is not fixed yet.
Jun 11th, 2019 12:13pm
GetHuman3064083 indicated the issue is not fixed yet.
Jun 11th, 2019 7:09pm
GetHuman3064083 indicated the issue is not fixed yet.
Jun 13th, 2019 6:48pm
GetHuman3064083 indicated the issue is not fixed yet.
Jun 13th, 2019 6:48pm

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