Item said to be delivered and signed for by a person that wasn’t at the house

GetHuman-dunwj's customer service issue with Hermes.com from June 2019

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The issue in GetHuman-dunwj's own words
The problem: Item said to be delivered and signed for by a person that wasn’t at the house

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How do I report a lost or missing item to Hermes.com?How do I track a Hermes parcel?What happens if I miss a Hermes delivery?What do I do if my item wasn't picked up by Hermes?How do I change the delivery address on my Hermes.com order?
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My item said it was delivered and signed for but it has not beengot email saying parcel delivered and signed and not received it was in house whe...Card said item delivered and signed for was not at home item not where card saidnut wasIt says my parcel has been delivered and I’ve signed for it but I wasn’t in the h...driver said item was signed for and delivered to customer this is not true parce...Youve delivered to a house thats not mine and someones signed for it !!!A parcel was supposedly signed for and delivered to my house on Saturday but ther...
FIX: I cannot help with that but I would like to thank the driver who went above a...Wasn’t in to receive parcel yesterday and I’ve tracked my order said it will be d...To whom it may concern. **My package wasn’t delivered and on the slip it said it...Tracking on parcel said it was out for delivery **th May, wasn’t delivered.
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Hermes.com

Customer service issue
Reported by GetHuman-dunwj
Jun 9th, 2019 - 2 years ago
I have an issue with Hermes.com too
Not resolved
Seen by 6 customers so far
Similar issue to 11963 others
0 customers following this

Timeline

GetHuman-dunwj started working on this issue
Jun 9th, 2019 5:10pm
GetHuman-dunwj indicated the issue is not fixed yet.
Jun 10th, 2019 9:33am
GetHuman-dunwj indicated the issue is not fixed yet.
Jun 10th, 2019 9:33am

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