Courier has left me the wrong parcel. I live at ** East Park Street Morley. I have re...

GetHuman2964412's customer service issue with Hermes.com from May 2019

Help with my Hermes.com issue
The issue in GetHuman2964412's own words
Courier has left me the wrong parcel. I live at ** East Park Street Morley. I have received notice that my parcel has been received. The parcel I have received is for ** East Park Street. I have sciatica and can't go to this address.
GetHuman2964412 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman2964412 fixed the problem
Unable to contact them. After much angst and wasting time trying to contact them etc. I waited hoping that the courier realised that she had delivered the wrong parcel. She had and came back the next day. She should have come back the same day. It would have saved me a lot of time.
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Hermes.com

Customer service issue
Reported by GetHuman2964412
May 22nd, 2019 - a mon ago
I have an issue with Hermes.com too
Fixed
GetHuman2964412 shared how to fix
Seen by 8 customers so far
Similar issue to 10575 others
0 customers following this
Items needed
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Email address on the account
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Address on the account
Timeline
GetHuman2964412 started working on this issue
May 22nd 10:54am
GetHuman2964412 shared this issue with friends on Facebook
May 22nd 10:56am
GetHuman2964412 indicated the issue is not fixed yet.
May 22nd 3:17pm
GetHuman2964412 indicated the issue is not fixed yet.
May 22nd 3:18pm
GetHuman2964412 indicated the issue is not fixed yet.
May 22nd 3:21pm
GetHuman2964412 indicated the issue is not fixed yet.
May 22nd 3:23pm
GetHuman2964412 indicated the issue is not fixed yet.
May 22nd 3:23pm
GetHuman2964412 indicated the issue is not fixed yet.
May 22nd 5:34pm
GetHuman2964412 confirmed the issue is fixed. Hooray!
May 25th 1:21pm