Courier has left me the wrong parcel. I live at ** East Park Street Morley. I have re...
GetHuman2964412's customer service issue with Hermes.com from May 2019
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The issue in GetHuman2964412's own words
Courier has left me the wrong parcel. I live at ** East Park Street Morley. I have received notice that my parcel has been received. The parcel I have received is for ** East Park Street. I have sciatica and can't go to this address.
GetHuman2964412 did not yet indicate what Hermes.com should do to make this right.
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How GetHuman2964412 fixed the problem
Unable to contact them. After much angst and wasting time trying to contact them etc. I waited hoping that the courier realised that she had delivered the wrong parcel. She had and came back the next day. She should have come back the same day. It would have saved me a lot of time.
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