Tracking number *****************I have received confirmation that this parcel was deli...

GetHuman2964309's Item Not Picked Up issue with Hermes.com from May 2019

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The issue in GetHuman2964309's own words
Tracking number *****************I have received confirmation that this parcel was delivered on ** May at **.**pm. We were in Edinburgh at this time, and nobody was in the house. There is a "signature" - someone has printed my name, not a signature - but there is no parcel. I have checked with neighbours and looked in the garage, but no parcel. I need to contact the Hermes delivery agent to find out what happened, as my parcel is missing.
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Hermes.com

Item Not Picked Up issue
Reported by GetHuman2964309
May 22nd, 2019 - a mon ago
I have an issue with Hermes.com too
Not resolved
Seen by 11 customers so far
Similar issue to 10571 others
0 customers following this
Timeline
GetHuman2964309 started working on this issue
May 22nd 10:20am
GetHuman2964309 indicated the issue is not fixed yet.
May 22nd 2:33pm
GetHuman2964309 indicated the issue is not fixed yet.
May 23rd 6:40am
GetHuman2964309 indicated the issue is not fixed yet.
May 23rd 11:00am
GetHuman2964309 indicated the issue is not fixed yet.
May 25th 10:39am