Your delivery driver has lied and probably stolen the goods. I received a text saying m...

GetHuman-hivjav's customer service issue with Hermes.com from May 2019

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The issue in GetHuman-hivjav's own words
Your delivery driver has lied and probably stolen the goods. I received a text saying my parcel was delivered and signed for !!! I was at home working ALL day, not left a minute and i am close to the front door of the house. I couldn't miss a knock on the door. the message received at *:**pm said the parcel is delivered. my phone pinged next to me... except no delivery was made. the person who signed put initial SH and mine are MJ.
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Hermes.com

Customer service issue
Reported by GetHuman-hivjav
May 20th, 2019 - a mon ago
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Seen by 3 customers so far
Similar issue to 10465 others
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GetHuman-hivjav started working on this issue
May 20th 4:32pm