The tracking information for our item indicates that it was delivered (to a secret plac...

GetHuman2892688's customer service issue with Hermes.com from May 2019

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The issue in GetHuman2892688's own words
The tracking information for our item indicates that it was delivered (to a secret place) on Wednesday at *:**PM and a note put through the door. This is not the case. There is no item anywhere on our property and we haven't received a note through our door. We were at home all night - so no reason not to knock on the door! The tracking no: for this item - ****************. I would like Hermes to tell me where they have delivered my item.
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Hermes.com

Customer service issue
Reported by GetHuman2892688
May 10th, 2019 - a mon ago
I have an issue with Hermes.com too
Not resolved
Seen by 6 customers so far
Similar issue to 9503 others
0 customers following this
Timeline
GetHuman2892688 started working on this issue
May 10th 1:49pm