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Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-amyhanki's own words
Paid for extra postage for parcel to be delivered on Saturday. Tracked my parcel was told would be delivered between the hours of **:** and **:**, only at **:** when I tracked the parcel again there was a message saying the driver attempted to deliver but no one was home. This was not correct as we were home and no one had attempted to deliver the parcel. This parcel is worth over £***, and there is still no sign. On the track my parcel it said would be attempted to re deliver the next working day which would of been yesterday, but again no parcel. I would like to know what is going on, as i have paid for a service to deliver my parcel and no parcel has as of yet STILL to be delivered!!!
GetHuman-amyhanki did not yet indicate what Hermes.com should do to make this right.
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