I've orderd a pair of shorts and flip flops from Superdry on eBay and they are using He...
GetHuman2880118's Missed Delivery issue with Hermes.com from May 2019
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The issue in GetHuman2880118's own words
I've orderd a pair of shorts and flip flops from Superdry on eBay and they are using Hermes to deliver it.*I took half a day off work yesterday to be in to receive the parcels which said on tracking number it would be delivered between **-*pm as I were following the parcel *It was *pm still no parcel.*Went back onto tracking said it's been delivered.*No knock at my door and no card left to even say it's been attempted to be delivered so it ain't been delivered has it because it's not with me.*Now it says will try in **hrs.*Unfortunately for me I do not have someone to leave the parcel with so I have to be in to receive it which means takeing time off from work which means less money.*I'm am well pissed not at all happy with this Hermes.*They have a phone number which is an **** have they got any idea just how much this number costs to call.*So now I can't even speak to a customer service person that's if they have any at all.*Why should I pay by ringing a number that is expensive to call when it's Hermes who are at fault and has already cost me half a day's pay.
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