I have tracked my delivery today which states it has been delivered to my house and has...

GetHuman-taylalo's Missing Item issue with Hermes.com from May 2019

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The issue in GetHuman-taylalo's own words
I have tracked my delivery today which states it has been delivered to my house and has been signed by me, I was not here to sign for this delivery but someone was home and no effort was made for this parcel to be delivered to my house as someone was home waiting for the parcel, there is no delivery slip stating which house they are at and the signature is unknown to me so I’m am unable to locate my parcel, I would like to know who has been given the job to deliver my parcel that I have paid the delivery for and why it has been done so carelessly, I would also like to know what you’re going to do about this about getting my parcel to me?
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Hermes.com

Missing Item issue
Reported by GetHuman-taylalo
May 7th, 2019 - a mon ago
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Timeline
GetHuman-taylalo started working on this issue
May 7th 5:39pm