Good afternoon , I wish to enquire about a missing parcel. On Saturday the *th of april...

GetHuman-jalicy's Missing Item issue with Hermes.com from April 2019

17 views | 6827 similar | 0 following
Help with my Hermes.com issue

How did GetHuman-jalicy do it?

Waiting to hear how GetHuman-jalicy fixed the problem to share with other customers.
The issue in GetHuman-jalicy's own words
Good afternoon , I wish to enquire about a missing parcel. On Saturday the *th of april I received * of * large parcels sent from Aldi. Hermes had delayed them giving false information about the expected arrival and saying that they had tried to deliver when they had'nt. these * parcels were delivered in bad condition with the sides of the boxes split and the contents visible and falling out. this is now the *th of April and when I try to track it on your website the last information states the parcel is at the local depot and nothing else ! The barcode for this parcel is ****************. This is not the first time I have had problems with your company and it is very frustrating. Please advise what has happened to my parcel

GetHuman-jalicy did not yet indicate what Hermes.com should do to make this right.

How GetHuman-jalicy fixed the problem

We are waiting for GetHuman-jalicy to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jalicy fixes it.
This email address isn't valid

Hermes.com

Missing Item issue
Reported by GetHuman-jalicy
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 17 customers so far
Similar issue to 6827 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-jalicy started working on this issue
Apr 9th, 2019 2:14pm
GetHuman-jalicy confirmed the issue is fixed. Hooray!
Apr 10th, 2019 4:12pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians