Good afternoon , I wish to enquire about a missing parcel. On Saturday the *th of april...

GetHuman-jalicy's Missing Item issue with from April 2019

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Good afternoon , I wish to enquire about a missing parcel. On Saturday the *th of april I received * of * large parcels sent from Aldi. Hermes had delayed them giving false information about the expected arrival and saying that they had tried to deliver when they had'nt. these * parcels were delivered in bad condition with the sides of the boxes split and the contents visible and falling out. this is now the *th of April and when I try to track it on your website the last information states the parcel is at the local depot and nothing else ! The barcode for this parcel is ****************. This is not the first time I have had problems with your company and it is very frustrating. Please advise what has happened to my parcel

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Missing Item issue
Reported by GetHuman-jalicy
Apr 9th, 2019 - 3 years ago
Seen by 26 customers so far
Similar issue to 6827 others
0 customers following this
Items needed
Email address on the account
Name on the account
Address on the account


GetHuman-jalicy started working on this issue
Apr 9th, 2019 2:14pm
GetHuman-jalicy confirmed the issue is fixed. Hooray!
Apr 10th, 2019 4:12pm

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