My parcel was due to be reattempted on Monday, but there was a delay (your end with no...

GetHuman2604432's complaint issue with Hermes.com from March 2019

Help with my Hermes.com issue
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There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2604432's own words
My parcel was due to be reattempted on Monday, but there was a delay (your end with no explanation) and wasn't reattempted until today and the recipient was not going to be in until after *. Tried to divert package and it would not let me. Cant do live chat. No telephone numbers take calls. I don't want parcel returned, but either redelivered tomorrow after * or left around back under garden furniture. I don't want it returned and have to pay again as the delay was at your end not my problem. No. ****************
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Hermes.com

complaint issue
Reported by GetHuman2604432
Mar 27th, 2019 - 25d ago
I have an issue with Hermes.com too
Fixed
Seen by 3 customers so far
Similar issue to 5832 others
0 customers following this
Items needed
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Timeline
GetHuman2604432 started working on this issue
Mar 27th 3:47pm
GetHuman2604432 indicated the issue is not fixed yet.
Mar 30th 3:56pm