* sent a parcel to Italy to be delivered by **th as shown in tracking. The parcel was t...

GetHuman2602774's complaint issue with Hermes.com from March 2019

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The issue in GetHuman2602774's own words
* sent a parcel to Italy to be delivered by **th as shown in tracking. The parcel was tracked as out for delivery. My daughter awaited the parcel's delivery. No one tried to deliver the parcel. No card was left! She was at home. I have sent several parcels to her with Hermes and the driver has always phoned her to tell her he was in his way! No phone call this time and I attempted delivery which is stated in the tracking. There is no further update on tracking as to when parcel will be delivered. If a delivery was attempted it was not at Via Boro *! My daughter was home waiting for the parcel. I have tried several times to have a live chat but no link found! I want to know what is happening! Tom Perkins
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complaint issue
Reported by GetHuman2602774
Mar 27th, 2019 - a mon ago
I have an issue with Hermes.com too
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Seen by 2 customers so far
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GetHuman2602774 started working on this issue
Mar 27th 10:25am