My parcel should of come Sunday it didn’t come Monday high street shop said it would be...

GetHuman2469563's customer service issue with Hermes.com from March 2019

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The issue in GetHuman2469563's own words
My parcel should of come Sunday it didn’t come Monday high street shop said it would be delivered that afternoon it never came so I phone them back and he put the order thought again because hermies carrier has lost my parcel I just tracked my parcel is it being picked up from Mansfield Depot that *.**pm but I need to know what time it is going to come to me today I paid for next day delivery but I didn’t get it on Sunday just gone that’s why it coming to me today but I need a time so I can sort things out really I should have had it this morning why should I have to wait till this evening to get it answer me that one Wayne Marshall
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Hermes.com

Customer service issue
Reported by GetHuman2469563
Mar 13th, 2019 - 5 mons ago
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Timeline
GetHuman2469563 started working on this issue
Mar 13th 9:28am