I have been waiting for a delivery that was supposed at your Bridgend depot on Friday...

GetHuman-aphudson's customer service issue with Hermes.com from February 2019

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The issue in GetHuman-aphudson's own words
I have been waiting for a delivery that was supposed at your Bridgend depot on Friday ** February and then delivered to me on Saturday ** February (according to the tracking information) although the delivery date range was **-** February. The parcel didn't arrive on the Saturday and I then saw a tracking message that said it was being delivered on Monday ** February, this didn't happen either and I had another tracking message saying the delivery had been changed to ** - ** February and each day since the tracking message says it is due for the delivery 'today' yet I still haven't received the package. When can I expect the package? your not filling me with any positive encouragement that you have the ability to actually deliver the parcel.
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Customer service issue
Reported by GetHuman-aphudson
Feb 28th, 2019 - 3 mons ago
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