After tracking my item I saw it said deliver to customer on ******I can assure that I n...

GetHuman-noreendu's customer service issue with Hermes.com from February 2019

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The issue in GetHuman-noreendu's own words
After tracking my item I saw it said deliver to customer on ******I can assure that I never received this item.On this particular day I was working from ****hrs to ****hrs and did not get home until ****hrs.Therefore to say deliver to customer is absolutely untrue*The tracking number is******************To have handed over my parcel to a complete stranger is absolutely*unexceptional*What is going to be done about this and where is my parcel now*Noreen Duggan Andraschky
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Hermes.com

Customer service issue
Reported by GetHuman-noreendu
Feb 18th, 2019 - 8 mons ago
I have an issue with Hermes.com too
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GetHuman-noreendu started working on this issue
Feb 18th 2:32pm