My parcel was to be picked up after *pm from * Libra Ave. PL**FJ. The first attempt on...

GetHuman-pfavaimc's customer service issue with Hermes.com from February 2019

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My parcel was to be picked up after *pm from * Libra Ave. PL**FJ. The first attempt on Saturday was at *:**am. The next is today but I’m worried it will be during the day again when there is no one to answer the door. The is an ** year old who struggles to get to the door that’s why we avoided collection before *pm. I have contacted Hermes about the issue but have not had confirmation about the agreed pick up times
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Hermes.com

Customer service issue
Reported by GetHuman-pfavaimc
Feb 18th, 2019 - 8 mons ago
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GetHuman-pfavaimc started working on this issue
Feb 18th 7:48am